We successfully handle all steps relating to online retail. We are responsible for the customer experience and external impact and act professionally, data-driven and with creative ideas.
Through Customer Management, we acquire new customers and strengthen existing relationships with our regular buyers. We are also responsible for the positive customer experience - we want BAUR visitors to become enthusiastic ambassadors. We develop technological foundations to increase our efficiency. We also test innovative online marketing measures. Our brand, lifestyle & editorial professionals strengthen BAUR's brand image in the public eye. To do this, we use all channels and media, coordinate our social media channels and fill the sections on baur.de with editorial content. We are also responsible for topic planning and the economic management of all online and offline marketing campaigns and store offers.
Our Webshop Consulting advises online retailers who want to improve their user experience and conversion rate. We live and breathe user experience and provide our clients with tailor-made e-commerce solutions that fully meet their requirements. We always think across all devices and consider a seamless customer journey. We take care of prototyping for mobile, tablet and stationary devices. Our expertise also includes email marketing, newsletters and campaign management. Our experts implement usability tests, optimize online store templates and carry out qualitative and quantitative surveys.
Images are our passion and profession. With state-of-the-art equipment, extensive know-how, many years of experience and a great deal of passion, we perfectly showcase the products for BAUR and other clients. We produce advertising material for online and print media, from classic catalogs and mailings to newsletters or directly for the online store. As a full-service partner, we take care of advertising for the BAUR Group - whether in photography, creation or production.
Employees of the BAUR Group