Your look behind the scenes
JobsBlog
Here we share exciting insights into the working world of the BAUR-Group and report on topics that are currently moving us. Get to know our employees and find out what it's like to be part of our team.
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JobsBlogApril 23, 2024A day in Customer Service
Some time ago, our Customer Service team invited all colleagues to become part of the team for a day. They were able to experience and accompany the contact with our customers live. Today, our colleagues Florian Hafermann-Josephus and Patrick Meling would like to tell you about their experiences during the CS shadowing sessions. -
Customer Service Berufserfahrene BFSJuly 28, 2023Sabine Arbter - New team leader in Customer Service
Since the beginning of June, we have welcomed Sabine Arbter as the new team leader in our Customer Service department! Find out what she was responsible for at BFS Baur Fulfillment Solutions in the previous months and what she is particularly looking forward to in her new role in the interview. -
Customer Service Berufseinsteiger Berufserfahrene BFSJuly 10, 2023Career change as a customer service agent: an interview with Tanja
She is on the spot as soon as our customers need help. We're talking about our Customer Service Agent Tanja, who started working at Baur Fulfillment Solutions in 2017 as a career changer. In this short interview, you can find out what her day-to-day work looks like and what skills you need as a Customer Service Agent. -
Customer Service Berufserfahrene BFSJune 06, 2023
With BFS for 14 years: Team leader Carmen introduces herself
Customer focus is the key to success in today's business world. In order to guarantee this, team leaders in customer service are needed to act as a link between employees and clients, always keeping an eye on the essentials. In this blog post, you can find out what tasks and challenges a team leader faces on a daily basis and what further training opportunities are available when working in Customer Service. -
Customer Service Schüler BAUR-Gruppe BFSSeptember 22, 2020
Remote training - New trainee for Digital Solutions on board
Jonas Schrepfer has been supporting the Digital Solutions department in Customer Service as a trainee for a few days now. After the b.welcome days had to take place remotely this year due to the corona situation, Jonas now experienced his first (and for the time being only) office day on site in Burgkunstadt. Of course, in compliance with all applicable hygiene and distancing rules. This allowed him to meet at least two of his future colleagues in his first training department "live and in color" and get a first impression on site.
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